Money Back Guarantee

If the registered user of a chinaitunion guide fails the corresponding exam ONCE within ONE month of purchase , contact us -- we will refund your money fully. You only need to email a scanned copy of the transcript to us.

Important Notes:
1) Be sure to include the email you used to order on the transcript fax or the email to request for the refund. 2) All refunds pursuant to the Money-Back-Guarantee will be prorated to reflect any Discounted Bundle or special discounted pricing. 3) chinaitunion reserves the right to ask you to mail the transcripts to validate the refund if we think necessary.4)You must request to refund in one week after you failed.

** FAQ Question No. C provides some additional explanations to the money back gurantee.